- Shipping Information
Order will ship out within 8 business days (Monday - Friday) from the date it was placed
For all rails orders, we offer free standard ground shipping within US contiguous state only (excluding Alaska, Hawaii, Guam and other outlying islands).
Flat Rate Shipping
For all bibs and onesies/bodysuits orders, we offer flat rate shipping $2.77 within US contiguous state only (excluding Alaska, Hawaii, Guam and other outlying islands).
Estimating and Calculating Shipping Charges
By placing your item(s) in your shopping cart and enter your shipping zip code to estimate shipping charge. You may also calculate shipping charge during Check out process. Shipping charges are calculated according to the total weight of the items you purchase and shipping destination.
APO/FPO or P.O. Boxes
Since we only ship via Fedex, we are unable to deliver to any APO/FPO or P.O. Boxes.
Order Cancellation Policy
You can cancel your order by contacting us at firstname.lastname@example.org or by filling out our Contact Us form. Please note orders being processed will not be able to be cancelled and the customer will be responsible for all shipping costs where applied.
It is the customer’s responsibility to track and locate their delivered package. Sorellerails.com is not responsible for lost or stolen packages. If you are unable to locate your delivered package, contact Sorellerails.com immediately.
Sorellerails.com ships all orders to the shipping address provided by the customer. The address is sent through a computer generated shipping tool to create a shipping label. Customers are responsible for submitting the complete required address information.
If you notice an error after placing an order, please contact Sorellerails.com ASAP to make corrections. Sorellesails.com is not responsible for any additional charges needed to reship or retrieve a package.